The Future Of Customer Service?

Are virtual agents the solution to providing seamless customer service in the future? With increasing popularity in AI technology, chatbots are becoming increasingly capable to understand and respond to customer queries. A growing number businesses are already adopting chatbots on their websites and social media platforms to handle basic customer s

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Open Source Intelligence Operations

Conducting effective/successful/impactful OSINT operations/missions/activities requires a multi-faceted approach. Analysts must possess strong research/analytical/investigative skills to identify/locate/extract valuable information/insights/data from diverse/various/publicly available sources. These can range from social media platforms/news articl

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